Privacy Notice

(Last Updated: July 11, 2018)

  1. Introduction.

Worldwide Facilities, LLC (“WWF”) takes your privacy seriously and is committed to protecting your personal information. This notice describes how WWF collects and uses the personal information you provide to WWF. This notice also explains your choices regarding the use, access and correction of your personal information.

By visiting or using our website, you accept the practices and policies outlined in this notice. Any reference in this notice to the term “we”, “us” or “our” shall mean WWF.

2. Information on WWF.

WWF is a corporation conducting business in the state of California. The place of business of WWF is located at 725 S. Figueroa Street, 19th Floor, Los Angeles, California 90017.

3. What does this notice cover?

This notice relates to your personal information that WWF may have gathered or that you otherwise provided to us when accessing our website or services. This notice identifies your rights in relation to that personal information.

WWF does not knowingly collect or solicit personal information from anyone under the age of 16 or knowingly allow such persons to register for the services.

4. What personal information do we process about you?

WWF gathers various types of personal information that you provide to us.

WWF holds names, addresses, email addresses, contact numbers, employer names, job titles, and countries of residence.

WWF also records past communication data with you and your communication preference. This includes activity notes and email conversations.

WWF analyzes user login patterns, threats, risks, location and device data to identify and prevent security breaches.

When you interact with our website, WWF automatically receives and records information on our logs from your browser. This includes your “cookie information”. In addition, our servers (and/or third parties that we do business with) may automatically record information that your browser sends when you visit our website. This information includes your device’s IP address, browser type and the webpage you were visiting before you came to our website, pages of our website that you visit, the time spent on those pages, information you search for on our website, access times and dates. WWF uses this information to monitor and analyze use of the website and services.

WWF also processes payments using third party software. We collect user email, billing email, name and location. We use this information for internal processes such as account management, sales and customer support and marketing.

5. Why do we collect your personal information?

Business communications. WWF use your information to contact you for business purposes. The legal basis for this process is legal obligation.

Regulatory Information. WWF may provide information regarding the regulation of the market. The legal basis for this process is legal obligation.

Marketing. WWF may provide you with information relating to product and services of WWF. The legal basis is legitimate interest.

Do Not Send. WWF maintains a list of individuals who have unsubscribed from WWF’s mailings. The legal basis is legal obligation.

6. Who do we share your data with?

  • Our subsidiaries and affiliates;
  •  Third party vendors, consultants and other service providers who perform work or services for WWF, need your personal information to perform said work services, and who have agreed to maintain the confidentiality and security of the information they obtain from us;
  • A buyer or other successor of some or all of WWF’s assets;
  • To comply with a court order or other applicable law or legal process, or to respond to lawful requests from legal authorities;
  • To any entity to protect the rights and property of WWF and our employees, agents, users and other third parties, including to enforce our agreements, policies and terms of use, and to protect against fraudulent, abusive, inappropriate, or unlawful use of our services and to protect the safety of WWF, our users or any third party;
  • Any third party for any other purpose disclosed by us when you provide the information; and
  • Any third party with your consent.

7. How long do we keep your data?

We will retain your personal information for as long as it is reasonably necessary. The retention period will primarily be determined by relevant legal and regulatory obligations and/or duration of our business relationship with you, your employer or another associated party. We will securely delete or erase your personal information if there is no valid business reason for retaining your personal information.

In exceptional circumstances, we may retain your personal information for longer periods of time if we reasonably believe there is a prospect of a future complaint, dispute or litigation, or there is another valid business reason the data may be needed in the future.

8. Your Rights.

Right not to disclose. You always have the choice to not disclose your personal information to us. Keep in mind, however, that some personal information is necessary to do business with us.

Right of access. You have a right to request a copy of your personal information that we have about you. To contact us, please use the contact information provided in Section 9 below.

Right to rectification. If you believe the personal information we hold about you is inaccurate or incomplete you can request for it to be rectified.

Right to erasure and to be forgotten. You may request your data to be deleted. However, your request will need to be weighed against other factors (ex. certain regulatory obligations may prohibit us from complying with your request).

Right to data portability. You may request us to transfer your personal information to a third party if your information was collected under a contract or pursuant to your consent.

Right to object. You may object to the processing of your personal information where processing is necessary for: (i) tasks carried out in the public interest; (ii) exercise of an official authority vested in the controller; (iii) purposes of legitimate interests (except where such interests are overcome by your interests or fundamental rights and freedoms – especially if you are a child).

9. Contact information regarding data protection.

If you have any questions regarding your personal information, please contact us at complaints@wwfi.com or call us at 213-236-4500.

 

 

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